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BPO Solutions

Crux Management Services (P) Ltd is led by the knowledge of professionals with extensive experience in the entire gamut of process outsourcing services. We draw on a wide range of unique skills and expertise to ensure that our clients get the highest quality solutions at tremendously competitive and cost effective levels.

Crux Management Services (P) Ltd Capability

  • Global Delivery Model
  • Proven acquisition of business and delivery for large Global clients
  • Ability to scale, design and deliver solutions for complex challenges.

We are leading how the world connects, interacts and transacts with business.

Crux Management Services (P) Ltd is strategically poised between clients who demand fast, easy and convenient options, and businesses intent on increasing revenues, enhancing customer loyalty, reaching the contemporary consumer and optimizing their cost of operations.

Our leadership is built on deep consumer and industry expertise. Our people offer a broader perspective that enables our customers not only to achieve their goals, but to transform their business models. And our knowledge, insight, skills and stability instill confidence in the marketplace.

Our business process outsourcing allows our clients to focus on broader business issues while operational details and value drivers are left in the hands of expert.

Services and Solution Offerings

Crux Management Services (P) Ltd specializes in providing one of the world’s best regional dialects in voice services for our global clients. Our-Voice-based services are driven through HR and payroll processing and are technology-intensive in nature with online and offline platforms.

Crux’s Non-Voice services encompass many disciplines including Call Quality Monitoring, HR Services, Finance and Accounting, and e-mail/Chat support.

Our BPO Services include

  • Customer Life Cycle Management
  • Technical Support Collections / Debt Consolidation
  • Customer Acquisition/Sales/Lead Generation
  • Market Research and Satisfaction Surveys
  • HR and Payroll Processing Services